Terms of Service for LetMeExplain.AI
Welcome to LetMeExplain.AI, operated by Thoughtful Consultancy Ltd. By accessing or using our services, you agree to these Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using LetMeExplain.AI (“Platform”), you acknowledge that you have read, understood, and agreed to these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please refrain from using the Platform.
2. Services Provided
LetMeExplain.AI allows users to create and deploy custom AI-powered chatbots by uploading documents or website links for chatbot training.
We reserve the right to modify or discontinue any service without prior notice.
3. User Responsibilities
When using the Platform, you agree to:
- Provide accurate information when registering an account.
- Maintain the confidentiality of your login credentials.
- Use the Platform in compliance with all applicable laws and regulations.
- Not misuse the Platform by engaging in any prohibited activities, including but not limited to:
- Uploading harmful, unlawful, or offensive content.
- Reverse engineering, hacking, or otherwise interfering with the Platform.
4. Account Registration and Security
You must be at least 18 years old to create an account on LetMeExplain.AI. You are responsible for safeguarding your account credentials and notifying us immediately if unauthorized use is detected.
5. Data Ownership and Usage
- User Content: You retain ownership of the content you upload to the Platform. By providing content, you grant us the right to use it solely for the purpose of training and operating your chatbot.
- Responsibility for Data: You are responsible for ensuring that any data uploaded does not contain sensitive personal information or violate any third-party rights.
6. Payment and Billing
- Subscription Plans: LetMeExplain.AI offers subscription plans with varying features and usage limits. Details of these plans are available on our Pricing page.
- Payment Terms: Payments are due in advance for each subscription period. By subscribing, you authorize us to charge your payment method automatically for each renewal period.
- Refund Policy: All payments are non-refundable unless otherwise required by applicable law.
7. Intellectual Property
- Platform Ownership: All intellectual property rights in the Platform, including but not limited to software, trademarks, and design elements, belong to Thoughtful Consultancy Ltd.
- User Content: You represent and warrant that you have the necessary rights to upload and use the content provided to the Platform.
8. Termination
9. Limitation of Liability
To the fullest extent permitted by law, Thoughtful Consultancy Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of your use or inability to use the Platform.
10. Disclaimer of Warranties
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
11. Indemnification
You agree to indemnify and hold harmless Thoughtful Consultancy Ltd, its officers, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the Platform or violation of these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved through good-faith negotiations. If unresolved, disputes may be submitted to the exclusive jurisdiction of the courts in the United Kingdom.
13. Modifications to Terms
We may update these Terms from time to time. Changes will be effective upon posting on this page, and your continued use of the Platform constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Thoughtful Consultancy Ltd
The Offices, 57 Newtown Road, Hove, England, BN3 7BA